What is personal information
Your personal information is information or an opinion about you, including your name, date of birth, contact details, education, or employment history. Your personal information is protected by law, including under the Privacy Act 1988 (Cth) (Privacy Act).
As a participant in employment services, your personal information is, or may have been collected by the Department of Employment and Workplace Relations ('the department'), your Workforce Australia provider on behalf of the department, or by other Commonwealth Government agencies (such as Services Australia) and their contracted service providers.
Your personal information may be collected by one or more of the above when interacting with you, or it may be collected from other third parties (for example, employers) in some circumstances, such as where you separately consent to collection from the third party.
Why is your personal information collected and used?
Your personal information is collected and used to administer the above employment service program and provide you with appropriate services and assistance. Part C of this document outlines in more detail the reasons why your personal information may be collected and used.
It is important to let your provider know if your circumstances or personal information change, to ensure you get the right support. Your provider’s ability to provide you with appropriate employment services and assistance may be affected if you do not provide some or all of your personal information.
Disclosure of your personal information
Your personal information may be disclosed to third parties, including:
- the department’s contracted service providers, including any new providers who may be contracted to provide you with services in the future
- the Minister
- other Commonwealth, State or Territory Government agencies, and their contracted service providers, where those providers are delivering services to you
- other parties who deliver services to you, including Activity Host Organisations (for example, where a provider is arranging your placement into an activity)
- employers
- suppliers, for example where a provider or the department is arranging goods or services for you
Additionally, your personal information may be disclosed to a third party where you agree, or where it is otherwise permitted, such as when it is required or authorised by or under an Australian law or a court or tribunal order.
Personal information you provide about third parties
During your participation in the above employment services program, you may be asked to provide personal information about other persons, such as the name of personnel of employers. By providing another person’s personal information, you confirm that you have brought this privacy notification to their attention.
Privacy policy
The department’s Privacy Policy can be found at www.dewr.gov.au/privacy. The policy explains how to make a complaint and how to access and correct your personal information. To contact the department about your personal information, please email privacy@dewr.gov.au